Frequently Asked Questions
Be better informed by browsing these answers to some of the most commonly asked questions (FAQs). It is always better to be informed and in the know.
Some of the Most Commonly Asked Questions
The sus-PEN-ded Holder can be used anywhere there is a ceiling or any overhead structure that it can be mounted on.
There are 3 methods of doing this:
- For SMOOTH SURFACES - using double sided tape (provided)
- For ROUGH SURFACES - using Fiberite glue (provided)
- For WOOD/CONCRETE SURFACES (such as a beam) - screws & plugs (provided)
See the How To Install It page for all the details.
The sus-PEN-ded Holder has been carefully designed to be mounted to the ceiling - or an overhead support structure - so that it allows two pens (or pen & pencil - or two items of similar weight) to hang suspended from the Holder and to be pulled down and used when needed. When not needed, it is "given back" and the system keeps the pen handy but out of the way making it convenient for use and NEVER losing your pen AGAIN.
Imagination is the only limitation with a sus-PEN-ded Holder. Typically it is used in any area where forms, receipts, paperwork is done and a pen or pencil is needed. They are MOST convenient in areas where pens are used by the general public, such as post offices, City Power offices, TAB Betting, banks, shop fronts, point-of-sale, retail stores, reception desks,
The sus-PEN-ded unit is available to buy rhight here, online, and have it delivered to your door, anywhere in South Africa - included in the price. To buy your sus-PEN-ded unit now, click here.
sus-PEN-ded Holders are only available at select outlets. Check out the > Outlets < in your area.
You can order through this site - and we will courier to you.
Once our online partnerships have been secured we will list them on this site.
Absolutely. We are always looking for outlets to retail our sus-PEN-ded Holders.
If you are selling products to the general public, and have a counter or reception area interacting with customers - a place to display the unit - then this qualifies you.
The only other qualifying factor is that orders are in minimum quantities of 10 at a time. (Any number above 10 applies).
Currently you can order through us and we will courier to you.
We are still finalising our digital partners and online outlets.
Yes you can. Included in the sus-PEN-ded Holder kit are 3 wood screws and plugs. These would be used to screw the mount panel - which has 3 already made holes - to the wood beam.
Yes, they can be mounted "near" one another. HOWEVER, you must calculate where you will be using your sus-pen-ded items and allow for "sway". It is recommended that you allow 500mm inbetween the two closest lines.
From the outset, get into a good habit of reaching for the pen and pulling it towards you evenly, using it and then "return" the pen evenly to where you got it. It will take a little getting used to - but this can be learned in about 20 minutes using the pen a few times.
This option is available outside of the fixed mounting options that we recommend. However should you move around your office, move to a new office, require the sus-PEN-ded Holder in a different place from time to time, then you can use Prestik.
This is a good temporary solution BUT the responsibility resides with you. The Prestik may leave oil marks on the paintwork, may pull the paint off when removing it. Our experiments have shown that it is certainly strong enough and will hold provided the right amount has been applied.
Yes, believe it. This is a question that has been asked and the short answer is - No.
The system depends on counter-weight. So when one pen is being used, the other is sus-pen-ded higher in the air and therefore is not accessible.
Besides that, it would be very difficult to hold and write with two pens - mmm, and for what reason would you want to even if you could?